🎧 Listening — answers and scripts
Part 1 — Moving House
What you heard (the script):
1. Clerk: Good morning, CityMove Removals, how can I help you today?
2. Woman: Hello, I need help moving house at the end of this month.
3. Woman: My name is Emma Carter, and my present address is 18 Willow Street.
4. Clerk: Thank you, and where are you moving to, please?
5. Woman: The new house is at 42 Hill Road, in the same town.
6. Clerk: What date would you like for the move?
7. Woman: Saturday 30 November is best, because I finish work on Friday.
8. Clerk: We can send two workers and one large van at eight thirty.
9. Woman: I have about thirty boxes, a piano, and a large wardrobe to move.
10. Clerk: The piano needs special care, so we will bring extra blankets.
11. Clerk: The total cost will be 450 pounds, including insurance for your furniture.
12. Woman: That sounds fair, and my contact number is 07912 664 508.
1. Answer: 18. The woman says her present address is '18 Willow Street', so the answer is 18.
2. Answer: 30. The woman says 'Saturday 30 November is best', so the answer is 30.
3. Answer: B — Two workers. The clerk says 'We can send two workers', so the second option is correct.Watch out: One worker tempts you because the clerk also mentions 'one large van', but one is the number of vans, not workers.
4. Answer: C — The piano. The clerk says 'The piano needs special care', so the third option is correct.Watch out: The large wardrobe tempts you because it is big and mentioned just before, but the clerk only says the piano needs special care.
5. Answer: 450. The clerk says 'The total cost will be 450 pounds', so the answer is 450.
Part 2 — The Charity Fun Run
What you heard (the script):
1. Good morning everyone, and welcome to your first week at Bright Homes charity.
2. On Sunday 15 September, we will hold our annual charity fun run in Central Park.
3. The run is five kilometres long, and runners of all ages can take part.
4. Registration opens at eight o'clock, and the first race starts at nine thirty.
5. Each runner pays an entry fee of fifteen pounds to join the event.
6. All money raised will help buy school books for local children.
7. Volunteers should arrive at seven thirty to set up tables and water stations.
8. Every runner will receive a free T-shirt and a bottle of water.
9. Local singer Amy Lewis will sing at the finish line at midday.
10. If it rains heavily, the run will move to the following Sunday.
11. Please wear your blue staff badge so runners can find you easily.
12. Last year, more than three hundred people joined, and we hope for more.
1. Answer: A — In Central Park. The speaker says the fun run will be held 'in Central Park', so the first option is correct.Watch out: A local school tempts you because the money buys school books, but the run itself is in Central Park.
2. Answer: eight. The speaker says 'Registration opens at eight o'clock', so the answer is eight.
3. Answer: B — Fifteen pounds. The speaker says each runner pays 'an entry fee of fifteen pounds', so the second option is correct.Watch out: Five pounds tempts you because the run is 'five kilometres long', but five is the distance, not the fee.
4. Answer: seven thirty. The speaker says 'Volunteers should arrive at seven thirty', so the answer is seven thirty.
5. Answer: D — School books for local children. The speaker says the money 'will help buy school books for local children', so the fourth option is correct.Watch out: T-shirts tempts you because every runner receives a free T-shirt, but the raised money is for school books.
📖 Reading — answers
Text A — Greenfield Gym — Membership Rules
1. Answer: True. The notice says members must bring their card on every visit and show it at reception.From the text: “show it at reception”
2. Answer: False. A replacement takes two working days to prepare, not the same day.From the text: “takes two working days to prepare”
3. Answer: B — Members aged fourteen to seventeen. Members aged fourteen to seventeen may use the gym only when an adult member is present.From the text: “Members aged fourteen to seventeen may use the gym only when an adult member is present”Watch out: Children under fourteen are not allowed at all, which is different from being allowed with an adult.
4. Answer: B — Up to seven days. Classes can be booked up to seven days in advance.From the text: “can be booked up to seven days in advance”Watch out: Seven days is the booking limit; two days is the time for a replacement card.
Text B — The Little Shop That Helps Everyone
1. Answer: B — It supports older people who live alone. The money goes to a charity that supports older people who live alone.From the text: “supports older people who live alone”Watch out: Students and parents are customers, not the group the charity supports.
2. Answer: C — They sort donations. Volunteers sort donations in the morning.From the text: “volunteers sort donations in the morning”Watch out: Sorting happens in the morning; the half-price day is monthly, not a morning task.
3. Answer: condition. The shop asks for things in good condition.From the text: “only things in good condition”
4. Answer: half. The shop holds a half-price day for all clothes.From the text: “holds a half-price day for all clothes”
Text C — Food Safety at Home
1. Answer: True. The text says to wash hands for at least twenty seconds before cooking.From the text: “for at least twenty seconds before you start cooking”
2. Answer: False. Raw meat should be stored on the bottom shelf so juices cannot drip onto other food.From the text: “store raw meat on the bottom shelf”
3. Answer: C — Throw it away. The text says to throw away food that has passed its use-by date, even if it looks and smells fine.From the text: “Throw away food that has passed its use-by date”Watch out: Looking and smelling fine does not make out-of-date food safe, according to the text.
4. Answer: A — Once. The text says do not reheat the same meal more than once.From the text: “do not reheat the same meal more than once”Watch out: More than once is forbidden, so once is the maximum allowed.
5. Answer: two. Leftovers should be put in the fridge within two hours.From the text: “put in the fridge within two hours”
✍️ Writing — model answers
Task 1 — a model answer
Dear Sir or Madam,
I am writing about a jacket that I bought from your online shop on 10 October. The order arrived last Monday, but I am very unhappy with it because it arrived damaged and in the wrong size.
When I opened the parcel, I saw a large tear on the left sleeve and a dark mark on the back. In addition, I ordered a medium size, but the jacket inside the parcel was a small size, so I cannot wear it at all. I have kept the jacket in its bag and I have photos that show the damage clearly.
I would like you to send me a new jacket in the correct size, with no damage. If this is not possible, please give me a full refund to my bank card. Please also tell me how I should return the damaged jacket, and confirm that I will not pay for the return.
I hope you can solve this problem quickly and fairly. I look forward to your reply within the next few days.
Yours faithfully,
Reza Amini
Check your writing:
- Did I explain what I bought and when it arrived?
- Did I describe both problems: the damage and the wrong size?
- Did I say clearly what I want the shop to do?
Task 2 — a model answer
Some people prefer life in a small town, while others think a big city is a better place to live. Both views have strong points in modern life, and in this essay I will discuss each side before giving my own opinion.
People who prefer a small town often talk about peace and safety. Small towns are quiet, the streets are less busy, and life is usually calmer than in a big city. Neighbours often know and help each other, so daily life can feel friendly and relaxed. For families with children, clean air, parks and open spaces near home are also important advantages of town life.
On the other hand, big cities offer more chances for work and study. There are large companies, good universities and many different jobs, so young people can build a better career. Cities also have better hospitals, public transport, shops, cinemas and restaurants. For people who like an active life with many choices every day, a city is more exciting and never boring for many people.
In my opinion, the best choice depends on a person's age and needs. A big city may be better for a young person who is studying and looking for a first job. Later, a small town may be better for raising children and living a calm life without high daily stress.
In conclusion, small towns offer a quiet, safe and friendly life, while big cities offer more work, study and entertainment for all ages. I believe people should choose the place that fits their life best at that time in their lives.
Check your writing:
- Did I discuss both views in separate paragraphs?
- Did I give my own opinion clearly?
- Did I write at least 250 words with reasons for each view?
🗣️ Speaking — model answers
Part 1
1. I live in a small flat with my family. It has two bedrooms, a kitchen, and a bright living room with a balcony. The area is quiet, and there is a park and a bus stop near our building. I like my home because it feels warm, safe, and close to my work.
2. At the moment, I work in a small office near the city centre. My job is not difficult, but I meet many people every day, which I enjoy. I start at nine and finish at five. In the future, I would like to learn more computer skills so I can get a better job.
3. I like soft, slow music, especially songs with a piano or a guitar. I listen to music on the bus and while I cook at home. Fast, loud music gives me a headache, so I rarely choose it. Music helps me relax, and some songs remind me of happy times with my friends.
Part 2 — a good plan
- Name the person and say how you know them.
- Give two clear examples of how they help people.
- Explain their reason in simple words.
- Say how you feel and what you learned from them.
- End with one sentence about why they matter.
Part 2 — a model answer
I would like to talk about my neighbour, Mrs Rahimi, who helps many people in our street. She is about sixty years old and she lives alone, but her door is always open to others.
Every week, she cooks extra food and gives it to an old man who lives by himself. She also helps children with their homework after school, because she was a teacher for many years. When someone is ill, she visits them and does their shopping.
I think she helps others because she believes a street should feel like a family. She once told me that helping people makes her own life meaningful and happy. She never talks about her good work, and she never waits for thanks. For her, kindness is simply a normal part of every single day.
I admire her very much. She is kind without asking for anything back, and she has taught me that small actions can change someone's day. I hope I can be more like her in the future, because people like her make our whole street feel safer, warmer, and more friendly for everyone.
Part 3
1. Many people help others because it makes them feel good and useful. When we help someone, we also build trust and friendship in our area. Some people help because of their beliefs or their family values. Others were helped in the past and now want to give something back. In all cases, helping others makes a community stronger, kinder, and safer for everyone who lives there together.
2. People can help their local community in many simple ways. They can keep streets clean, help older neighbours, or give time at a local school or library. Small groups can also collect food or clothes for families who need them. You do not need special skills to help. If everyone does one small thing each week, the whole area becomes a better place to live.